Pc Richards Extended Warranty Service Protection Plan Reviews

I called PC Richards service department on Oct 10, only to be told that they could not send someone for a week. So a week later, the (3rd party company - Dependable Appliance Repair, came on Oct. 17. They said I need a new gasket and would have to order it. The technician said I should hear back in a few days to set up an appointment to install the part. Well, today, two weeks later (three weeks from my original call to PC Richards service Dept.
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Anonymous WOW. SAME issue. yep, 1 month without a machine and SUPER rude customer service. I can't believe this. Don't they care about their company. They lost us as customers.

Thursday , July 28 I call to make repair appointment part of the extended warranty I purchased on my refrigerator . I spoke with representative by name Sharon she told me that you were trying to help me and call me tomorrow tomorrow never came . I call back and spoke with the gentleman who called me the chance they're working on it she would call me within an hour I never Receive call back. On Monday I called back and asked to speak with...
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I didn't like
  • Poor poor customer service
  • Poor customer service