Pc Richards Extended Warranty Service Protection Plan Reviews

filters
seller:
Show
state:
Show
city:
Show
I called PC Richards service department on Oct 10, only to be told that they could not send someone for a week. So a week later, the (3rd party company - Dependable Appliance Repair, came on Oct. 17. They said I need a new gasket and would have to order it. The technician said I should hear back in a few days to set up an appointment to install the part. Well, today, two weeks later (three weeks from my original call to PC Richards service Dept.
Read more
Anonymous

Anonymous WOW. SAME issue. yep, 1 month without a machine and SUPER rude customer service. I can't believe this. Don't they care about their company. They lost us as customers.

Thursday , July 28 I call to make repair appointment part of the extended warranty I purchased on my refrigerator . I spoke with representative by name Sharon she told me that you were trying to help me and call me tomorrow tomorrow never came . I call back and spoke with the gentleman who called me the chance they're working on it she would call me within an hour I never Receive call back. On Monday I called back and asked to speak with...
Read more
2.0
I didn't like
  • Poor poor customer service
  • Poor customer service
#892549