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2.1 Based on 32 reviews
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  • Customers like
    • Excellent 2
    • Bob mackenzie from corporate and tim the assistant manger tried 1
    • Service technician his name was tom 1
  • Customers don't like
    • Poor poor customer service 5
    • Customer service 3
    • Delivery service 3
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Very poor service at this location. Walked in with my Visually impaired uncle on Thursday night never was greeted at the door seen one of the sales representative standing in the back on his phone asked where was the portable radios he never picked up his head from his phone or gave eye contact he just pointed to the back of the store I thought that was very rude. We I returned to the front of the store seen to Sales representatives by name of... Read more

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I bought a ge washer from pc richards and sons with a warrenty of 10years. I have never been so appalled and disgusted with the managers and there repair sevice. I bought a ge washer 4 yrs ago and it has been repaired 5 times already, now the washer is leaking water all over bathroom Causing mold it has been 2 months of phone calls with there store manger maurice ,and there repair service and yet they still havent recieved the piece or fixed the... Read more

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Babu is the best salesman that helped us purchase the products that we use he's always been courteous to my wife and I and every time we buy something at PC Richards we always look for him because he knows how to treat people I think your company is very lucky to have a person like him courteous and understanding thank you my name is Jocylina Aguilar

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Me and my family have been shopping here for almost 20 yrs and we have never had an issue , they are professional and will always find ways to financially work with you and there warranties are great . Our latest experience was during Black Friday week, Babu helped us find a T.V and was very helpful honest and didn't try to up sale us something we didn't need.. This location is always my go to for appliances and big electronics. They send... Read more

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Sammy Cruz stole more money from PCR then ever.Gregg Richard normally get drunk with strippers & take a 8 ball worth right up the nose.I hung out with management,and all these guys do is get coke up & *** high end hoes.

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I have been shopping at PC Richard in Astoria for years. I always deal with Lee and Scott. My last big purchase from them was a ductless ac unit. I got a Daikin split unit with AC and Heat. The unit works well. They made sure everything had run smoothly. They called to see how the install went and afterwords to see how the unit was running. Lee and Scott both provided great customer service. Their knowledge of the products are spot on. I have... Read more

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PC Richard & Son is my mother's preferred store for appliances and electronics. The Astoria location on Steinway Street is full of excellent sales reps. Nasso the manager and Alex the sales rep in particular are great guys who helped my mother tremendously. If you are looking for sales reps that are willing to help and genuinely care about the product they sell then you have to visit this location and ask for them. You will not be disappointed. ... Read more

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I wrote a review earlier and i want to let customer know to my knowledge i feel like p.c richard there tv a refurbished items due to the fact that this is my third one the first one i had a Warranty for three yrs lost Warranty the tv was three to four mths old then the other one was less than 6mth to maybe 8 mths had a Warranty on number 2 too now I'm on number 3 tv i took a warranty on this one too so plz do the maths ok what do u think... Read more

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I went to ur on 11 19 2016 i have a credit for 500.00 plus the tax anyway i spoke tothe customer rep she refer me to the manager i used my credit to buy the tv on sale for black friday sale start on 11 18 through 23 2016 end the tv was 299 two games 40.oo a pce a game console for 49.99 a game for 59.99 and a ipad mini cord for 20 .oo these item came to 509.00 then i was told i can't use the money for my warranty which was for 49.00 for two yrs... Read more

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Called for a repair over a month ago. my washing machine still isn't fixed. What good is a warranty ? They gave me dates and didn't even show up. I was promised expedited service and "rush" order for extra parts. NOTHING. All I get whe nI call is "i hear you. I hear you...." They hear me and that's about it, they don't do anything. I called the service number, the 1800 number and the store wher eI bought it. The guy told me "I get a lot of... Read more

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