Pissed Consumer - PC RICHARDS CONSUMER SERVICE DOESN'T HELP AT ALL

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PC RICHARDS CONSUMER SERVICE DOESN'T HELP AT ALL

Apr 2, 2008

PC Richards complaint

I bought a refrigerator at PC Richards in Haupauge NY. I have had it now for about 9 months. The two bins and one shelf kept falling. I called to get it service and PC told me to call another service company. Well the service man was very nice . He told me the freezer was to wide and deamed it unrepairable. I then call PC , they wanted one of their techs to come in. The service man whom wouldn't tell me his name nor gave me any paper work said he would order me new bins and for the brackets that are fallen on the shelves well he said, there is nothing he can do, It will be fine I'm sure. Well that is not fine. I spent much money and i wanted it fixed correctly. After a two months back and forth with the service department whom treated me like a child and made me feel like i broke the fridge, I finnally called the manager and supervisors. No help from them . I do have to say the two managers at PC Richards in Haupauge were the most helpful. I am very stressed , but finally I will get a new fridge. We still shall see. I will never shop here ever again. If this is not resolved i will bring this matter to small claims court, with my 5 year 300.00 warrenty.

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Comments (1)

1. Written by A HITLER, on 14-07-2008 11:57

THEY ARE FOR THE JEWS.DO NOT SHOP THERE!!!!!!!!!

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