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PC Richards

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112 complaints

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P.C. Richard and Son was founded in 1909. This company is an authorized retailer of appliances. The company specializes in sales of a diverse range of household appliance: vacuum cleaners, televisions, air conditioners, cooktops, fans, freezers, microwave owens, washers, refrigerators; audio and video appliances, different cameras and camcorders, home office electronics and video games, mobile phones and many related accessories, iPods and portable electronics such as laptops.

P.C. Richard and Son guarantees the immediate shipping and honor of warranty. The tagline of the company is: "Superior Service… Before, during and after the sale!" Please try to contact PC Richards Customer Service directly prior to posting any complaints on this site.

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PC Richards Reviews

Anonymous
PC Richards - Changed price

PC RICHARDS RAN ADS IN NEW JERSEY AND IN NEW YORK NEWSPAPERS FOR A SHARP TV FOR $258.97 . I CALLED THE STORE AND SPOKE TO THE MGR. AT 11AM WHO STATED HE WOULD HONOR THE AD PRI...

#292196
Jan 26, 2012
31

Zak477
PC Richards - Ruined my night with my daughter

PC Richards installed a Viper Car Starter in my BMW X5 2004 only after being assured that it would'nt cause an issue for my vehicle. This was last night at 4:35 pm. I picked up...

#289684
Jan 17, 2012
87

Anonymous
PC Richards - Disgusted

I went to PC Richards and the remote car starter I wanted was backordered. Was suppossed to be in the following week and they would call when it came in. Since I didnt hear from ...

#289398
Jan 16, 2012
53

Tixbizz
PC Richards - Sold a lemon dishwasher

Bought a floor model dishwasher from pc Richards in 2007 and was told it was from the previous year, not long after, the motor went..called fisher paykel and when I gave them seria...

#284657
Dec 28, 2011
173

Anonymous
PC Richards - Poor Customer Service

I place an internet order with the option to ship to store. I selected store close to my husband's job. When I received email confirmation that purchase was ready for pick up i...

#282852
Dec 20, 2011
206

Anonymous
PC Richards - P C Richards Hanover NJ worst salesman EVER!!!!!!

My 82 year old Mother and I went to purchase a wall oven (gas) the other day. This horrendous piece of work named Barry was so rude and condescending to us, it was awful. Then when...

#281978
Dec 16, 2011
272

GeorgeP
PC Richards - P C Richards warrantee

I read all of the complaints on this site about the extended warrantee issues with P C Richards. I had a microwave oven that started smoking after six months and had the two year ...

#281173
Dec 13, 2011
268

Pchelli
PC Richards - TV purchased to raise funds for Charity DAMAGED

My company purchased a 40" Sony TV from PCRichards... they shipped it in nothing but the TV box. The screen when turned on had spider cracks all through the screen... even the batt...

#280276
Dec 09, 2011
247

D1diva
PC Richards - PC RICHARD False advertising

I will never buy anything from PC Richard again. I have been a long time customer of them, over 20 years and this is the second time this has happened so I will not give them anot...

#272328
Nov 02, 2011
730

Anonymous
PC Richards - Payment Ripoff

P.C. Richards has been ripping off the consumer of payments made to them since March 2010. When payments are made instead of the bill going down it continues to go up. They cahrg...

#271726
Oct 31, 2011
558

Anonymous
PC Richards - Sold used fridge as new

Supposedly new fridge from PC Richard, Deer Park stopped working after 6 weeks...when Frigidaire repair tech looked at back of fridge he asked if we'd had previous repair done....

#271652
Oct 30, 2011
475

Anonymous
PC Richards - Broken refrigerator delivered two times !!

I had a new GE refrigerator delivered on Saturday and after a few hours, I called the store to complain that it was not getting cold. My salesman told me to be patient sometimes it...

#268901
Oct 18, 2011
397

Anonymous
PC Richards - Disappointed!!!!!!!!!!!!

I was told that I could receive all of my appliances within days of calling for delivery. Not True!!!!!!!!!!!They only had a partial delivery and did not tell me. The delive...

#268878
Oct 18, 2011
288

Delio
PC Richards = ripoff scum

These thieves took a deposit on a Sharp led flatscreen which was on sale and re-sold it out from under me in less than 30 days. Then they told me they could only apply the money to...

#265378
Oct 01, 2011
435

Steven a...
PC Richards does not stand behind there products

I purchased a electrolux vacum from pc richards after one year it did not work. i purchased the exteded warranty at the time of purchase. i had it in for repair two times and both...

#263756
Sep 23, 2011
824

Hospice ...
PC Richards doesn't honor service contracts

PC Richard sold me a service contract for my kitchen appliances. Getting them to show up, takes nothing short of a miracles. I placed 5 calls to 5 different managers and, I still h...

#258790
Aug 30, 2011
515

Eddy438
PC Richards - Wasted my time and energy!

In what I think is a classic case of bait and switch and not the first time I saw this behavior at PCR, I saw a newspaper ad that PCR posted outside their store for 2 Magic Chef Mi...

#256674
Aug 20, 2011
485

Anonymous
PC Richards - Arnova 7

The advertised this tablet as having Android 2.3 when in reality it comes with a 2.2 and is not upgrade-able. When you go back to the store they claim that is not their responsibil...

#256539
Aug 19, 2011
371

Djkenm
PC Richards - PC Richard - Deceptive Sales Practice/Return Policy

Be careful when purchasing from them. My experience was that the sales rep witheld information about this product, after I specifically asked about the performance of this unit. Th...

#255223
Aug 13, 2011
690

Brl12
PC Richards - P.C. Richards won't exchange a brand new Ipod after I spent 4k!!!

I'm so mad I just got back from PC Richards in Levittown, after I was told they will not exchange my Ipod!!! I purchased about 4k worth of electronics over the past 3 weeks a...

#254850
Aug 11, 2011
1159

Lixach98
PC Richards - PC Richard and Son

I purchase NICON camera with additional warranty from store about little more than a month ago, after few weeks lens stop comes out, so I contact store I purchase it from, and they...

#254293
Aug 09, 2011
551

Anonymous
PC Richards - Need washer/dryer to be replace

I bought a washer/dryer at pc richards and son ,it was on sale i paid $1175.55 the includes five warranty,payments were made in instalments,because i couldn't afford to make th...

#253926
Aug 07, 2011
573

Anonymous
PC Richards - Extreme poor customer service. Purchased an AC. Worked once. Could not return. 15 phone calls.

Do not buy from PC Richards. Merchandise, open or used NOT RETURNABLE, service done in accordance w/Manufacturers warranty, unless you bought PC Richards “Extended Service Planâ€...

#253048
Aug 03, 2011
491

Foocat60...
PC Richards-Bait and switch with rebate.

I purchased an air conditioner with the understanding that I would receive a rebate from the manufacturer. After a few weeks from the time I mailed in the paperwork I received a le...

#252630
Aug 01, 2011
569

Jrnlmkr
PC Richards - This place has the worst service ever

I bought a 1200 window air conditioner here, but when it was delivered and installed, it didn't work. the installer called the store and they told him, "it isn't the unit,...

#252241
Jul 30, 2011
348

Emily B
PC Richards - The worst customer service & repair! Go elsewhere

I purchased a washer & dryer from the Paramus NJ PC Richard. Great price. When they delivered it, they broke the dryer vent cap on the OUTSIDE of my house but neglected to tell me;...

#251256
Jul 25, 2011
453

Anonymous
PC Richards - GE Money Sharp Dealing

We bought a whole kitchen appliance set (stove, refrigerator, microwave, dishwasher, etc.) with our PC Richards credit card. We were promised that there would be no interest charg...

#250630
Jul 22, 2011
700

Kensf
PC Richards - PC Richard and Son is not reliable

I bought a tablet from PC Richard and Son in Brooklyn. The Sale Rep shows the tablet to me with very nice attitude, and I like the tablet. When I decide to buy it, the Sale went to...

#250462
Jul 21, 2011
609

UnPC
PC Richards - PC Richard is dangerous to your health

Buying a fridge at PC Richards has permanently changed my life, and not for the better. This story is five years old but I'm glad to relate it now.I purchased a new...

#248020
Jul 10, 2011
555

Mr.J
PC Richards - P C Richard is not capable of repair and installation

Installation on clothing washer was done by IDIOTS , it was worse with dishwasher . crimped copper water line, to waist line causing flood in basement (forced 1/2 " line into 1/2" ...

#246918
Jul 04, 2011
463
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Related Information

Appliances and Electronics
Appliance is a device or piece of equipment designed to perform a specific task and typically this task is a domestic one. Appliances can be different tools or apparatuses such as electrical and gas appliances, domestic appliances, household devices, machines, instruments, and gadgets. All appliances are divided into small appliances and major appliances. Major appliances are those domestic appliances that usually perform some routine work and are large. These major appliances can be used for cooking, washing the dishes, washing and drying clothes, and so much more. Small appliances can be used for cooking as well. Generally, all the appliances use electricity. Most of companies that sell household appliances have a lot of convenient credit programs. They also make it very easy to apply for credit online. There is a wide range of different household appliances used in kitchen: refrigerators, freezers, coffee grinders, deep fryers, egg beater, fondue pot, cooking products; and many other devices used in a household: dishwashers, washers, dryers, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. Earlier people could easy get along without any appliances, but at the present time it seems to be rather difficult. Not so many individuals can imagine their lives without a cup of coffee in the morning made in a coffee machine or washing their clothes with their own hands. That is how we presently depend on technology.

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