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PC Richards

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135 complaints

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P.C. Richard and Son was founded in 1909. This company is an authorized retailer of appliances. The company specializes in sales of a diverse range of household appliance: vacuum cleaners, televisions, air conditioners, cooktops, fans, freezers, microwave owens, washers, refrigerators; audio and video appliances, different cameras and camcorders, home office electronics and video games, mobile phones and many related accessories, iPods and portable electronics such as laptops.

P.C. Richard and Son guarantees the immediate shipping and honor of warranty. The tagline of the company is: "Superior Service… Before, during and after the sale!"
Please try to contact PC Richards Customer Service directly prior to posting any complaints on this site.

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PC Richards Complaints & Reviews

PC Richards Reviews

Browneye...
PC Richards - P.C Richards store #56 in the Bronx located on Bartow Avenue.
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I purchased a Bissell steamer on 06/14/2012. On mothers day 05/13/2012, my daughter took it out of the and set it up. When plugged into the wall it didn't work. I took the stea...

#318484
May 14, 2012
25

Cshmr2@y...
PC Richards - PC Richard & Son - Sold Old Refrigerator as New
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

November 2007 - I purchased a GE side by side refrigerator and a warranty. Over a year later, ice began building up in the back of the freezer. Refrigerator no longer kept foods...

#314623
Apr 25, 2012
104

Anonymous
PC Richards complaint
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I ordered a stove from pc richards, which I love, but I had to pay 200.00 to install. I was ok with that. my problem was the installer. my old stove was connected to the right ...

#313895
Apr 22, 2012
134

Run Wu
PC Richards and Son can not be trusted
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I bought a washer from PC Richards and Son, and was confirmed to deliver washer on Sunday, April 1, 2012 between 1:45 pm to 4:45 pm. However, I waited and waited. PC Richards an...

#309223
Apr 01, 2012
239

Roberob
Bad business from PC Richards
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I purchased a 55"Samsung 3d TV on black Friday. As of last wk I set the TV up do to remodeling my house I didn't want to damage the TV. As soon as I turned on the TV I had a bl...

#308600
Mar 29, 2012
322

Anonymous
PC Richards - Bad costumer services
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

hi my name is jimmy i was at the pc richards store at commack there was a sales person his name is edwin i never see a man like that in my life he is the nastiest person i ever ...

#308404
Mar 28, 2012
198

Sockdocs
PC Richards manager was very rude, lied and insulted me
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I bought a GPS from PC Richards and it broke during the warranty period so I sent it back for repair. After 3 months of waiting I was told that it could not be fixed, and the sales...

#306650
Mar 21, 2012
205

Anonymous
PC Richards - Lied just to make the sale
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Wanted to buy an upscale cooktop that was a discontinued model. Full disclosure that I needed a 110vline was never told to me. The salesman said I would have to pay $20.00 in...

#305729
Mar 18, 2012
198

Wiseolem...
PC Richards - Check out the installation details
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Bought a 4 appliance GE stainless steel package.Took about a month to get a delivery as the refridgerator was back-ordered.Agreed to pay their plumber $200 to connect the gas range...

#305357
Mar 16, 2012
191

Treebark...
Whirlpool washer PC Richards can not get it right
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I think it be on pissed bought whirlpool front load washer a year ago it sees a service guy more than it washes clothes out of 4 times service man shows up need parts not on truck ...

#303030
Mar 07, 2012
202

Anonymous
Washer 4times in ayear see PC Richards repair
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Bought a front load washer whirlpool a year ago and it has seen more a pc richard repair man then it has seen clothes washed take days off from work when repair man scheduled they...

#302779
Mar 06, 2012
184

Anonymous
PC Richards repair caused damage to new Elextrolux refrigerator
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Purchased a new Electrolux Refrigerator from PC Richards and it immediately was making a very loud noise. After 5 attempts on their part to come fix it, the repair was made ...

#302469
Mar 05, 2012
184

Anonymous
PC Richards has the worst customer service.
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I purchased a refrigerator from PC Richards. When it was delivered I was very disappointed in the product. I called them and told them what happened. They said it would be picke...

#301976
Mar 03, 2012
250

Tazzytiz
PC Richards - HP Laptop Model # 2000-363NR
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Dear PC Richards...When you sell faulty equipment and hide behind a warranty it is not good business practice...I received a computer for Christmas...had it 3 days...it died...you ...

#301760
Mar 02, 2012
266

Anonymous
PC Richards GREENVALE - ABUSE SENIORS
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

PC Richards ran a sale on an Electrolux vacuum for $179.00 on Thursday Feb 23rd, my mother (senior) went to PC Richards in Greenvale Friday 2/24 and asked to see the vacuum. No one...

#299861
Feb 24, 2012
293

CDC
PC Richards - Not giving what you paid for
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I bought a Samsung package deal from PC richard in Milford, CT on January 31, 2012. consisting of a Samsung 55 inch 3D TV with 3d glasses, blu-ray player and Home theater system.

#299026
Feb 21, 2012
307

Rauniyar...
PC Richards - Sales person harrassed us and made rude, derogatory remarks
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Sales person Bryan at PC Richards & Sons by Rt 440 in Jersey City harrassed us and made rude and derogatory remarks. After we told him to back off and not to follow us, he kept fol...

#298253
Feb 18, 2012
353

Lisag0206
PC Richards - Rude Salesman Lost Sale
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Went into the Wayne NJ store to purchase a TV . Salesman was very rude and inflexible with price and negotiation. Don't they understand if you come into the store it's to...

#296943
Feb 14, 2012
282

Jeffrey
PC Richards
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

The worst customer satisfaction EVER is the Babylon store. They installed a Viper car starter in my 2110 pathfinder. Now been in Nissan for a week. The valve control unit been repl...

#296767
Feb 13, 2012
281

Anonymous
PC Richards , Bay Shore, NY
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I shopped around for the lowest prices on 4 major appliances. I contacted a salesman I have used for prior purchases for a price match, but he couldn't. Despite this, I decid...

#296651
Feb 13, 2012
285

Eamah1
PC Richards - Rip Off!!!!
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I bought a Samsung flat screen tv from PC Richards in Newington, CT. The sales person was very pushy trying to get us to buy the floor model tv (which by the way was not turned on...

#294826
Feb 06, 2012
316

Jesbec508
PC Richards - Destroyed TV BEZZLE AFTER REPAIR
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

My samsung LN A850 LCD tv had two dead pixels and I called PC Richard for service under my extended warranty. PC Richard sent a crew to pick up tv from my apartment, before I relea...

#294049
Feb 02, 2012
363

Anonymous
PC Richards - NOT HAPPY. I purchased a Stove and matching microwave from scratch and dent department.
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Scratch and dent is one thing. It must have been installed in someone else's house. In the warehouse it looked brand new. The first night I used the oven the temperature shot u...

#293393
Jan 31, 2012
370

Anonymous
PC Richards - Changed price
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

PC RICHARDS RAN ADS IN NEW JERSEY AND IN NEW YORK NEWSPAPERS FOR A SHARP TV FOR $258.97 . I CALLED THE STORE AND SPOKE TO THE MGR. AT 11AM WHO STATED HE WOULD HONOR THE AD PRI...

#292196
Jan 26, 2012
407

Zak477
PC Richards - Ruined my night with my daughter
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

PC Richards installed a Viper Car Starter in my BMW X5 2004 only after being assured that it would'nt cause an issue for my vehicle. This was last night at 4:35 pm. I picked up...

#289684
Jan 17, 2012
403

Anonymous
PC Richards - Disgusted
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I went to PC Richards and the remote car starter I wanted was backordered. Was suppossed to be in the following week and they would call when it came in. Since I didnt hear from ...

#289398
Jan 16, 2012
278

Tixbizz
PC Richards - Sold a lemon dishwasher
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

Bought a floor model dishwasher from pc Richards in 2007 and was told it was from the previous year, not long after, the motor went..called fisher paykel and when I gave them seria...

#284657
Dec 28, 2011
446

Anonymous
PC Richards - Poor Customer Service
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I place an internet order with the option to ship to store. I selected store close to my husband's job. When I received email confirmation that purchase was ready for pick up i...

#282852
Dec 20, 2011
470

Anonymous
PC Richards - P C Richards Hanover NJ worst salesman EVER!!!!!!
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

My 82 year old Mother and I went to purchase a wall oven (gas) the other day. This horrendous piece of work named Barry was so rude and condescending to us, it was awful. Then when...

#281978
Dec 16, 2011
591

GeorgeP
PC Richards - P C Richards warrantee
5.0 150 Price Parkway FarmingdaleNY11735 877-727-1909 http://www.pcrichard.com/custserv/contactus.jsp

I read all of the complaints on this site about the extended warrantee issues with P C Richards. I had a microwave oven that started smoking after six months and had the two year ...

#281173
Dec 13, 2011
545
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Related Information

Appliances and Electronics
Appliance is a device or piece of equipment designed to perform a specific task and typically this task is a domestic one. Appliances can be different tools or apparatuses such as electrical and gas appliances, domestic appliances, household devices, machines, instruments, and gadgets. All appliances are divided into small appliances and major appliances. Major appliances are those domestic appliances that usually perform some routine work and are large. These major appliances can be used for cooking, washing the dishes, washing and drying clothes, and so much more. Small appliances can be used for cooking as well. Generally, all the appliances use electricity. Most of companies that sell household appliances have a lot of convenient credit programs. They also make it very easy to apply for credit online. There is a wide range of different household appliances used in kitchen: refrigerators, freezers, coffee grinders, deep fryers, egg beater, fondue pot, cooking products; and many other devices used in a household: dishwashers, washers, dryers, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. Earlier people could easy get along without any appliances, but at the present time it seems to be rather difficult. Not so many individuals can imagine their lives without a cup of coffee in the morning made in a coffee machine or washing their clothes with their own hands. That is how we presently depend on technology.

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