PC Richards Complaints and Reviews

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PC Richards
Main address: 150 Price Parkway 11735 Farmingdale NY
877-727-1909, , http://www.pcrichard.com/custserv/contactus.jsp
  • 229 complaints
  • $66.5K claimed losses
  • $290 average
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  • Jul 20
  • Appliances and Electronics
  • Danbury, Connecticut
  • Kitchenaid Dishwasher
  • 9

I purchased a new Kitchen Aid dishwasher, friedrich kool series Ac , and Eletrolux washer and dryer at the same month,the dishwasher is not working and the gasket is falling off , I contact the sellers man Armando several times he is always busy and pro messing calling me back later, and never calling me back I went to store six times and they told me that was my fault that I purchase kitchen... Read more

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  • Jul 18
  • Appliances and Electronics
  • Northport, New York
  • Samsung Dryer
  • 6

I purchased a samsung washer and dryer from PC Richards and the dryer has not worked properly from just about the beginning.service techs have been here 6 times. The dryer would shut off in the middle of cycles. Service tech came and said it was the wiring harness.he ordered the part,another tech came and installed the harness and the dryer wouldn't turn on. He called the manufacture and they... Read more

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  • Jul 01
  • Appliances and Electronics
  • New York City, New York
  • Washer Installation
  • 9

I just had my samsung 5.0cuft washer delivered. Im purchased the 5 yr extended warranty. In total I spent over $780. When the 2 guys delivered the washer to my garage...they asked me if i wanted them to take the old washer. I said no. They left the new one in the garage, and when i asked them if they were going to hook it up...they said that its only 2 hoses and that I can do it myself. I then... Read more

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  • Jul 01
  • Appliances and Electronics
  • Lynbrook, New York
  • Rude Manager
  • 21

My mother and I visited P.C Richards and son this past Sunday we were looking for a washing machine in the dryer. A nice man helped us out he was very polite and nice. We were about to buy the washing machine and dryer when my mom saw the price she made a comment how in best buy was cheaper and showed the man that's was helping us out named Mark a paper showing how much it cost in best buy. Mark... Read more

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  • Jun 30
  • Appliances and Electronics
  • Albertson, New York
  • Dishwasher
  • 12

I ordered a dishwasher at southhampton store . It was to be delivered to my weekend place in montauk . On saturday, the day before the scheduled delivery, they called me to say it would be delivered on sunday morning possibly as early as 7:00 am . I was surprised at this early time , but since we are only at this weekend house a few days a week, i agreed . We woke up early to wait . No delivery... Read more

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  • Jun 22
  • Repairs
  • Elwood, New York
  • Dishwasher
  • 14

On June 7th I called PC Richards to tell them that my brand new Bosch $1,279 dishwasher stopped working!! No power, no lights, NOTHING! This is when I find out that PC RICHARDS DOES NOT SERVICE WHAT THEY SELL! They assign me a repair company. They come out June 10th. They have no idea what happened to the dishwasher, so they order the motor, the controller board, the power switch, the control... Read more

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  • Jun 22
  • Appliances and Electronics
  • Albany, New York
  • Lg Refridgerator Icemaker
  • 16

I purchased a refrigerator with an ice maker from PC Richards in 2012.I took the extended warranty of 5 years, thank god. The ice maker acted up in 2013, I called for service, was given an appointment date and a few suggestions to see if the problem could be rectified by me. Before the appointment the maker started working on its own and I canceled the appointment. Now in I believe April of 2014... Read more

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  • Jun 20
  • Appliances and Electronics
  • New York City, New York
  • Frigidaire Refrigerator
  • 10

PC Richard service technicians unable to properly repair appliance after a series of service calls. Appliance replaced under warranty. Replacement appliance was not correctly installed. Another PC Richard service technician repaired problem but created a new problem. As yet, problem has not been fixed. The fault is not only with the technicians but also the product itself. The new Frigidaire... Read more

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  • Jun 02
  • Appliances and Electronics
  • Paramus, New Jersey
  • Ac Installation Fee
  • 2
  • 11

I had an air conditiner installed in the wall at my sons home and was charged $199 .They installed a new sleeve to slip in the unit and braced up unit outside.Originally they said that it would be $50.00 if they could slip the unit in the original sleeve.I think that $199 is excessive for 20 minutes work to install a new sleeve and brace up unit.I purchased other appliances at the store and never... Read more

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  • May 24
  • Appliances and Electronics
  • New York City, New York
  • Expensive Refrigerator
  • 1
  • 19

Bought large, expensive refrigerator, PC Richards sent a surveyor to measure building elevator, our apartment access, etc. On delivery day, one-half our before delivery arrival, we were told the old refrigerator had to be uninstalled before the new one could be installed, and that was our job, which our building staff managed. (These refrigerator weigh 700+ pounds!). When the very rude, crude... Read more

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