2.5
  • Delivery service1 votes
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  • 1 day ago
  • Appliances and Electronics
  • Lynbrook, New York
  • 3
  • REVIEW RATING 4/5

I bought a few appliances from pc richards that comes with different expiring promotional dates, paid off a few items before the expiring promotional date only to see after the promotional date they send a bill with your ballance been jacked up with interest rate. I call customer service only to find out that the amount for that specific item has been spread out over the rest of the items. I try... Read more

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  • Mar 08
  • Appliances and Electronics
  • New Hope, Pennsylvania
  • Washer
  • 21
  • REVIEW RATING 3/5

Had this same washer about 2 years when I noticed rust forming around the bleach dispenser AND THEN the waher just stopped working. Had the repair guys come out & it needed a new part for the motor. About a year later, a hose came loose from the back and an entire load of dirty water drained out all over my laundry room floor & went through the ceiling of my sons bedroom down below! ... Read more

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  • Feb 20
  • Repairs
  • New York, New York
  • Washer And Dryer Repair
  • 23
  • REVIEW RATING 4/5

I've been trying since November 2014 to have my washer/dryer, bought at PC Richards, repaired. The washer leaks every time we wash. service technicians came out in December 2024, order a part. Returned 2weeks later installed the part. Charged me approximately$200.00, machine still leaking. Called immediately after first wash, technicians came out in January told me, "wrong part replaced.... Read more

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  • Feb 08
  • Appliances and Electronics
  • Bronx, New York
  • Washer
  • 41
  • REVIEW RATING 4/5

I purchased a washer with Sears many years ago and had it installed with absolutely no problem. I have ordered new hoses for the washer. The washer was very old and I decided to buy a new one with PC Richards. I paid for installation, leveling of the washer, and removal of the old one. The men from PC Richards removed my old washer but said that they couldn't install the washer because they did... Read more

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  • Jan 09
  • Appliances and Electronics
  • Huntington Station, New York
  • Samsung Tv
  • 85
  • REVIEW RATING 3/5

I purchased a 65 inches samsung tv and Bose speakers .the delivery guys did not want to take down the old tv and mount the new one .they said they are not supposed to do it they have lot of attitude. They did not want to do the wiring of course which was already done , they don't have any knowledge about installing they tried to attach the bracket on the tv which they suceeded after quiet a few... Read more

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  • Jan 06
  • Appliances and Electronics
  • New York, New York
  • Samsung Washer
  • 62
  • REVIEW RATING 3/5

My samsung washer broke and caused water damage to my first floor and basement, waited for tech to evaluate the machine and part to be ordered. It took 2 wks to get thr part and a wk longer for an appt. The techs came to install, ruined my hardwood floors, were nasty the entire time, and while trying to replace the broken part they broke the door to the machine. The attempted to leave without... Read more

Was this review helpful? 0 0

Stopped in the store in Greenvale and the service was horrible. The sales people don't cate who waits and pick and choose who they want to serve. Stay away from this store and the poor customer service they provide Add comment

  • Dec 11, 2014
  • Appliances and Electronics
  • New York, New York
  • Employee
  • 62
  • REVIEW RATING 4/5

Called PC Richards at the Atlantic Avenue store to inquire about an online order for pickup, and had the misfortune of speaking with Tonya. Rude as can be, she didn't give a chance to say much before bang tonya put me on hold, transferred me I don't know. I have had the misfortune of speaking to Tonya before. Is any one paying attention at the store regarding customer service and the... Read more

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  • Nov 25, 2014
  • Appliances and Electronics
  • Wading River, New York
  • Sales Representative
  • 73
  • REVIEW RATING 3/5

or just buy at any other retail store,because the rest of the retailers rare not on commission,so zero used car salesman tactics.avoid pc richard and son completely.todd costello is in charge there,and that place uses high pressure sales tactics form the day of the dinosaur.if u like to shop at a place that uses high pressure sales tactics,pc richard is your place to shop.they are an insult to... Read more

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  • Nov 06, 2014
  • Appliances and Electronics
  • Lg Washer
  • 2
  • 2
  • 87
  • REVIEW RATING 4/5

We bought a dishwasher, told them we had PVC piping. Salesman called distribution center and confirmed this was not a problem. PC Richards installers showed up, took one look under sink, packed up and left. Told us that salesmen should know they can't install. Have spent hours on phone with PC Richards...they refuse to admit this is "a problem". Keep insisting that PVC pipe not a problem, just... Read more

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